Delivery FAQ

Modified on Thu, 6 Feb at 3:21 PM

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We will aim to ship within 2 working days, please note during busy periods this may take 4-5 working days.

If it's going to be longer than this, we will let you know.

Where possible we use either Parcelforce’s Express – 24 service or 48Large service, for shipments weighing under 30kgs, within the UK. Items over 30kg will be sent via DX and their Next Day delivery service. For mainland European orders we use DPD or Parcelforce.

For non-European destinations, please email us with the item you need and your address - we'll get back to you with a quote.

Larger items may be shipped by pallet. If this is the case, we will contact you to arrange.

Standard shipping costs for items under 30kgs are as below:

  • UK standard delivery charge is £4.95
  • Northern Ireland, Isle of Wight - £10.00


Items not received.

On occasion, you may receive one item and not the other, this is because; the items are being sent by two different couriers or have been sent from two warehouses on two consignments.